KPI Internal IT

Dashboard Key Performance Indicators untuk memantau performa dan efisiensi infrastruktur IT.

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devices_off

Kerusakan Device

0.0%

Target: < 5%
payments

Biaya Pengadaan Tinta

Rp 0

Target: Max 1.5jt
sentiment_very_satisfied

Kepuasan Pelanggan

0.0%

Target: > 85%
timer

Response Time Help Desk

0min

Target: < 30 min
campaign

Sosialisasi Perubahan

Target: 1x24 Jam
settings_suggest

Preventive Maintenance

0.0%

Target: 90%
warning

Downtime (>30 min)

Target: < 3 insiden

Penerapan 5R

task_alt

Lean Management

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